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Tommaso

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Europe > Italy > Milan > Useful Info
Updated on Mar 10, 2019 Useful Info

Bike Sharing (BikeMi)

LINK

LINK Subscribe occasional

User submitted photo of Milan

TARIFFS

Subscriptions

Annual € 36.00

Weekly € 9.00

Daily € 4.50


Maximum consecutive bicycle use is 2 hours.

Service is automatically suspended if you exceed this time limit three times.

A € 150 penalty, besides the estimated supplements, will be charged to your credit card if the bicycle is not returned within 24 hours of its taking from the station.

Another bicycle cannot be picked up until the first is returned and 5 minutes have elapsed since return.

For further information about BikeMi service please look at General conditions of access and use available at “Downloads” section.

Use tariffs charge

From Monday, May 18th, 2015 BikeMi calculates and charges tariffs of use.

At the beginning of each month the subscriber receives a single payment request that contains the costs accrued in the previous month.

For example, in June BikeMi charges the debit referred to the month of May.

The costs accrued up to May 17th, 2015 do not be charged.

You will be charged on the credit card associated with your BikeMi subscription. If, for any reason, the charge is not successful, the subscription is blocked and BikeMi will notify you by email. We suggest you to check if your BikeMi subscription is connected to a valid credit card. Only Visa, Mastercard or Amex credit cards (NOT prepaid) are accepted.

The electric bicycles have different tariffs of use from traditional bicycles.

In fact, only for electric bicycles, the first half hour is not free but it costs € 0.25. The tariff increases then progressively.

How to control charges

In the Customer Area of this website each subscriber can monitor their uses and charges.

You just need to log in with your User Name and Password.

In the "Historical" section you can see all the uses and costs.

In the "Charges" section you can see the transactions that will be charged, accompanied by a summary document.

As from the 18th of May 2015 each subscriber receives an email for any use. Please keep it as a receipt.


HOW CAN I SUBSCRIBE

1 Registering directly on this website

Click “Subscribe!” and choose the type of the subscription that suits you between Annual and Occasional (weekly or daily).

Fill the registration form with your personal data and the data of the credit card you’re going to use for payment. (ATTENTION, you can only pay by Visa, Mastercard or American Express credit card - not prepaid). If payment is successful, you’ll be registered.

2 Through BikeMi official App

The application is free and available for iOS, Android e Windows devices. Access the SUBSCRIBE! section and choose the kind of subscription you need (annual, daily or weekly). Fill the registration form with your personal information and credit card data.

You will receive via SMS the codes to use the service immediately.

Downolad it here:

3 At every ATM points

If you do not have internet access or you can’t download the App, you can go to the most convenient ATM Point. Assistants are available to help you register. Remember that you must provide your personal data and the data of the credit card you’re going to use for payment. (ATTENTION, you can only pay by Visa, Mastercard or American Express credit card - not prepaid).

Remember that you can find the ATM Points at the following stations:

Duomo (M1-M3)

Cadorna (M1-M2)

Loreto (M1-M2)

Romolo (M2)

Centrale FS (M2-M3)

Garibaldi FS (M2)

Business hours: From Monday to Saturday from 7:45 am to 7:15 pm

4 Calling the ATM Infoline number +39 02 48 607 607

You can also register for temporary subscriptions (weekly and daily) by calling the ATM Infoline number +39 02 48 607 607. Assistants are available to help you register. Remember that you have to provide your personal data and the data of the credit card you’re going to use for payment.

5 Using your mobile phone via the mobile website

You can also subscribe to the service through your cellphone, going to the mobile version of the website.

Using your mobile phone, go to www.bikemi.it access to "Subscribe!" and choose the type of subscription you wish to subscribe between Annual and Occasional (weekly or daily).

If you register for an annual subscription, you will receive via email or sms the temporary codes that allow to use the service immediately and then, within about 15 days, a “welcome pack” by post containing your card, service instructions and activation procedures. When you receive your welcome pack, you have to activate your subscription on-line, through the official App (some features are under development), calling ATM Infoline or at ATM Points. If you choose to activate via website, use the “User login” area, entering the user name and password you selected upon registration and following the activation instructions. You can use your BikeMi card once it’s activated! Please remember that your annual subscription is valid for 365 days beginning from the date of registration and receipt of temporary codes.

If you register for a temporary subscription you will receive via email or sms a user code that, along with your password, you can enter directly on the column’s keypad of any BikeMi station. Press OK at evert entering

The screen of the column will display the number of the slot from which you can take your bicycle. Please remember that your codes are active as soon as you use them for the first time and you have do it within 30 days from purchase.


Have fun with BikeMi!

REMEMBER:

- Traditional bikes maximum consecutive free use is 30 minutes at a time. For the following minutes an extra is charged for every half hour or fraction.

- Electric bicycles have tariffs according to consumption that we invite you to look at (“Tariffs” section”).

- Remember that the bike cannot be used for more than two hours per trip*.

- After the two hour limit, you will be charged a penalty. Service is automatically suspended if you exceed this time limit three times. In this case, you can’t reactivate your card but you must subscribe again.

- At least 5 minutes must elapse between the first and second use.

* trip means the bicycle route from the starting station to the destination station regardless of whether or not it is the same station.

Your annual subscription is about to expire?

See what's new on the renewal!

The renewal of your BikeMi annual subscription has become automatic. We take care of everything!

You will receive notifications via email and SMS that will remind you the upcoming term.

The amount of the fee will be automatically charged to your credit card and your subscription will be renewed for one year.

You can decide not to renew your subscription at any time before expiration date.

You have just to send an email to info@bikemi.it expressing your will.

Comments

mtom

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On Dec 20, 2018

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On Dec 20, 2018

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Tommaso

Travelled to 7 countries / regions

On Jun 22, 2018

The best way to visit Milan :-) download the application and have an overview of the stations. When you can not find a free sport to drop off your bike remember to pass your card on the totem...you will get extra 10 min free!

Reply